Drive-thru hours

All of our services are now available online. If a drive-thru visit is required, our new drive-thru hours are Mon-Fri, 8-12 and 1-5.

Application For Service

To apply for new service, transfer service or stop service, you may complete the Application for Service below.  Once submitted, you will be contacted by one of our Customer Service Representatives for additional information.

If you prefer to print a paper application, Click HERE to download.

Please scan and email the paper application, along with a driver’s license or other government issued photo ID and a completed lease or deed, to or deliver the completed application and documents to our offices located at 127 Main Street / Trussville, AL 35173Failure to provide all required documents could result in a delay in service.

If your are a BUILDER/CONTRACTOR needing FIRE HYDRANT services, click HERE to be redirected to the Fire Hydrant Application.

*If you are applying for service from your mobile device, please use the CHROME browser.  You may experience problems submitting your application if you use Safari.  We are working to resolve this issue.  Thank you.