How do I read my meter?
Trussville Gas & Water uses Neptune water meters. There are several different versions of this meter, but they all read similarly. Your water meter should look like one of these models:
If you have the Neptune E-Coder Model, click below for information about reading your meter.
If you have the Neptune ProCoder Model, click below for information about reading your meter.
If you suspect a water leak, please contact our customer service department at 205-655-3211 and one of our service technicians will check the meter for leaks. If there is a leak at the meter, Trussville Gas and Water will repair the leak.
If the leak is located between the meter and the home, the homeowner is responsible for the leak and should contact a plumber to make repairs.